Established in 1991, The Hope for Families Center is a residential shelter for families that provides tools to empower its residents so they can identify and resolve their issues, find better jobs and ultimately move into stable living arrangements. The long-term goal is to assist them in re-establishing their families as productive, healthy community residents.
Currently, there are over 350 people in Indian River County who cannot afford safe and adequate shelter. Of those, over 120 are children. Given the current economic conditions, we fear this number will steadily grow. HFC served 302 residents, of which 64% were children this past year. Our programs and services will be needed by more families with complex issues including food and shelter insecurity, employment for a living wage, access to healthcare and multiple health challenges, unresolved legal issues and basic safety and security needs.
Our 24/7/365 facility, with 21 rooms and four beds per room, is the largest of its kind on the Treasure Coast. The structured program requires adult residents to secure jobs within two weeks and save 75% of their income. Zero tolerance for alcohol and drugs is strictly enforced. Through financial education, budgeting, financial management and developing a savings routine, so successful families are able to move into permanent housing for the long term.
The Hope for Families Center is seeking an Associate Executive Director with nonprofit experience and a background in shelter or facility management. This professional will be second in command and could temporarily lead the organization if the Executive Director is not available.
In partnership with the Executive Director, the Associate Executive Director is responsible for the overall operation of the shelter. This position develops and oversees the effective execution of the programs and services provided for all members of the resident’s families in accordance with all regulatory requirements and industry standards. The leader ensures the appropriate staffing model is in place through interviewing, recommending staff hires, and onboarding of new staff as well as ongoing development and management of the team with direction from the CEO/Executive Director. This position proactively seeks and secures community partners for services, referrals and other resources not available at the shelter. In addition, the Associate Executive Director is responsible for coordinating and working with the CEO/Executive Director in the shelter’s grant seeking program which may include research, proposal writing, reporting and stewardship on local grants.
SPECIFIC JOB RESPONSIBILITIES
Through an active and two-way partnership with the CEO/Executive Director, the Associate Executive Director will:
• Plan, Organize, direct and evaluate program and service delivery to continuously improve the quality, coordination, and effectiveness of model.
• Provide overall management of HFC shelter
• Understand and communicate policies, procedures and protocols to assure staff have a working knowledge of agency practices and service is delivered in accordance with agency expectations.
• Assist in management of data collection (both internal and publicly reported) measuring program performance and resident outcomes.
• Help to determine emerging needs of the shelter including property and equipment management
• Provide input on potential programs to address emerging needs and/or to improve outcomes.
• Develop ongoing 24/7 staffing model based on current and long-term agency and program goals; responsible for all program-related staff including interviewing, recommendation for hiring, and training; planning, assigning, scheduling and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.
• Oversee daily meal plan for the residents
• Work with the CEO to build strong relationships with community stakeholders, community partners, and other local nonprofit executives.
Work with United Way of Indian River County, St. Lucie County, Martin County and other counties who have residents coming to the shelter.
Required: Bachelor's degree in social work or related field. Nonprofit experience, Passion for the organization’s mission and initiatives. Positive, energetic, and outgoing attitude with a strong work ethic, team-player mentality, and willingness and ability to adapt to changing scenarios. Out-of-the-box strategic thinking, self-motivated, committed, and ability to implement plans that support moving the organization forward.
Preferred: Master’s Degree in related field.
HOURS, SALARY AND BENEFITS
Full-time, exempt position with health, retirement, vacation and other benefits. Salary negotiable and commensurate with experience. Some weekend and evening work required.
Submit resume and cover letter detailing experience as it relates to the position and motivation for applying, as well as salary requirements $55,000. Applications will be reviewed on a rolling basis.
Revisions, additions or deletions to this job description may be made at any point. The Hope for Families Center is an Equal Opportunity Employer.